At Altair Events, we are committed to protecting your personal information and ensuring your experience with us is secure, enjoyable, and transparent. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including our website, SMS communications, and other related platforms.
Information We Collect We collect the following types of information to provide our services:
Personal Information: Name, email address, phone number, billing address, and payment details.
Communication Preferences: Details about your preferences for receiving updates, including SMS, email, and phone communications.
Event and Rental Information: Details about your event needs, preferences, and dates.
Website Usage Data: IP addresses, browser types, and other analytics information to improve your user experience.
How We Use Your Information We use your information to:
Process orders, bookings, and proposals.
Provide updates, confirmations, and reminders about your events and services.
Communicate promotional offers, new services, or updates (with your consent).
Improve our services, website functionality, and customer support.
Ensure compliance with legal obligations and business policies.
SMS Privacy Policy We collect your personal information, such as your phone number and name, as part of our SMS consent process. Your information is used solely to provide you with text updates, including proposals, promotional offers, order notifications, and other relevant information.
We do not share your information, including SMS consent details, with third parties.
Types of SMS Communications:
Customers and Guests: Updates regarding your proposals, orders, deliveries, or other relevant information.
Standard Messaging Disclosures:
Messaging frequency may vary.
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP”.
Sharing and Disclosure of Information We do not sell, rent, or share your personal information with third parties except:
When required by law or legal processes.
With trusted service providers who assist us in delivering services (e.g., payment processors or booking systems), under strict confidentiality agreements.
To protect the rights, property, or safety of Altair Events, our customers, or others.
Data Security We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. While no method is entirely foolproof, we strive to use the best practices to safeguard your data.
Your Rights You have the right to:
Access and update your personal information.
Opt out of marketing communications at any time.
Request the deletion of your personal data (subject to legal and contractual obligations).
Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to decline cookies; however, this may affect your website experience.
Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their policies before sharing your data.
Updates to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The latest version will always be available on our website.
Contact Us If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
